Billing Policy

This policy explains how paid use of TradeRevive is handled by Hongin NC. It applies together with the Terms of Service. Specific prices, plan limits, and billing periods are not listed here.

Plan terms and pricing

The terms of a paid plan — price, currency, billing period, and what is included — are the ones presented to you at checkout or set out in an order we have accepted in writing. Those terms control if they differ from anything described generally on this website.

Renewal and cancellation

Unless your order says otherwise, a paid subscription continues for successive periods. Cancelling stops the next renewal: access continues through the end of the paid period you are already in, and no further period is charged. Cancellation does not by itself delete your workspace data — ask us if you also want the data removed.

Refunds

Fees already paid are non-refundable, except where a refund is required by applicable law or expressly agreed in writing. Partial periods, unused capacity, and unused message volume are not refunded.

Taxes and third-party charges

Amounts stated are exclusive of sales tax, GST/HST, VAT, and similar taxes, which are added or collected where required. Charges from third parties are separate and are your responsibility — including your own messaging or telephony provider fees and any mobile carrier or data charges that apply to you or to the people you contact.

Failed payments and changes

If a payment cannot be collected we may pause paid features until it is resolved. We may change pricing or plan structure for future periods, and will give reasonable notice before a change applies to your renewal.

Contact

Billing questions: support@traderevivepro.com. Please include your account email and the order or invoice reference you are asking about.